Refund policy

Products may be returned if you notify David van Dartel via email within 14 days of receipt of product. The risk and the burden of proof for the correct and timely exercise of the right of returning the product fall on you. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place.

David van Dartel is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods to David van Dartel, we will refund the money earned to the buyer. David van Dartel will aim to refund your payment within 7 days minus the costs of initial shipping and packing charges.

You are liable for the return carriage costs. If you fail to return the products they will be charged the full cost of their recovery. They are under a duty to take care of the products until they are returned.

In case of return: davidvandartel@gmail.com